Legal notice
LEGAL NOTICE
Welcome to Evostan Healthcare ("Evostan Healthcare", "we", "us", "our"). This Legal Notice governs your access to and use of evostanhealthcare.com (the "Website") and the purchase and use of products offered through the Website.
By accessing, browsing, registering on, or purchasing from this Website, you acknowledge that you have read, understood, and agreed to this Legal Notice, along with our Privacy Policy, Terms & Conditions, Shipping Policy, Cancellation & Refund Policy, and any other policies published on the Website.
If you do not agree with these terms, please do not use the Website.
1. Business Information
Business/Legal Name: Evostan Healthcare Private Limited
Brand Name: Evostan Healthcare
Website: evostanhealthcare.com
Registered/Business Address: 35/A/2, Rampur Garden, Near Ganga Charan Hospital, Bareilly, Uttar Pradesh – 243001, India
Email: evostanhealthcare01@gmail.com
2. Nature of the Website
Evostan Healthcare operates an online platform through which healthcare, wellness, Ayurvedic, botanical, personal-care and/or related products may be offered for sale.
Product availability, descriptions, pricing, packaging, ingredients, specifications and other information may be updated from time to time.
We make reasonable efforts to ensure that information displayed on the Website is accurate and current. However, minor variations may occur between product images, packaging, colour, appearance, labels and the actual product received.
3. Product Information and Disclaimer
The information provided on this Website is intended to describe our products and their intended use. It should not be interpreted as medical advice, diagnosis, treatment, cure, or prevention of any disease unless expressly permitted and supported by applicable law.
Our products are not intended to replace professional medical advice, diagnosis or treatment.
Customers should carefully read the product label, ingredients, directions for use, warnings, precautions and other information supplied with the product before use.
If you are pregnant, breastfeeding, taking medication, have an existing medical condition, or have concerns about using a particular product, consult a qualified healthcare professional before use.
Do not use any product contrary to the instructions, warnings or precautions provided on its packaging or label.
4. No Guarantee of Individual Results
Individual results may vary from person to person depending on factors including health, lifestyle, diet, usage, age and other individual circumstances.
Any testimonials, reviews, experiences, photographs or statements displayed on the Website represent the individual experience of the person providing them and should not be understood as a guarantee that every customer will achieve the same results.
5. Accuracy of Product Information
We make reasonable efforts to ensure that product names, descriptions, ingredients, quantities, prices, images and other product information displayed on the Website are accurate.
However, manufacturers may occasionally change packaging, formulation, labelling or other product specifications.
Where there is a difference between the Website information and the legally required information printed on the product packaging, customers should refer to the product packaging and applicable statutory information.
For pre-packaged products, applicable declarations such as manufacturer/packer/importer details, country of origin where applicable, net quantity, MRP, consumer-care information and applicable dates are provided in accordance with applicable law.
6. Pricing and Taxes
Prices displayed on the Website are subject to change without prior notice.
Applicable taxes, shipping charges, COD charges, discounts and other charges, where applicable, will be displayed during the purchase process.
Although we make reasonable efforts to maintain accurate pricing information, an obvious pricing or technical error may occasionally occur. In such circumstances, we reserve the right to cancel the affected order and provide an appropriate refund for any amount already paid.
7. Orders and Acceptance
Placing an order on the Website constitutes an offer by you to purchase the selected product(s).
An order confirmation does not necessarily constitute final acceptance of the order. We reserve the right to accept, reject or cancel an order for legitimate reasons, including stock unavailability, pricing errors, suspected fraudulent activity, incorrect customer information, delivery limitations or other operational reasons.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to our Refund Policy.
8. Intellectual Property
Unless otherwise stated, all content appearing on this Website, including but not limited to:
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Brand names and logos
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Product photographs
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Product descriptions
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Graphics and designs
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Text and written content
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Videos
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Website layout
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Icons and illustrations
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Software and other materials
is owned by, licensed to, or used with permission by Evostan Healthcare and is protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, publish, sell, transmit or commercially exploit Website content without prior written permission.
9. Third-Party Content and Links
The Website may contain links, references, advertisements, payment gateways, social-media integrations or other content belonging to third parties.
Such links or integrations are provided for convenience. Evostan Healthcare does not necessarily endorse or control third-party websites, products, services, policies or content.
Your interaction with third-party services is subject to the terms and policies of the respective third party.
10. Website Availability
We endeavour to keep the Website available and functioning properly. However, we do not guarantee that the Website will always be available, uninterrupted, secure, error-free or free from viruses or other harmful components.
The Website may occasionally be unavailable because of maintenance, upgrades, technical issues, hosting problems, network failures or circumstances beyond our reasonable control.
11. Prohibited Use
You agree not to:
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Use the Website for unlawful purposes;
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Attempt to gain unauthorised access to the Website or its systems;
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Introduce malware, viruses or harmful code;
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Interfere with Website functionality;
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Copy or misuse Website content;
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Use automated systems to scrape or extract Website content without permission;
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Submit false, misleading or fraudulent information;
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Use another person's identity or payment information without authorisation.
We reserve the right to restrict or terminate access where we reasonably believe that the Website is being misused.
12. User Reviews and Content
Where the Website permits customers to submit reviews, comments, photographs, testimonials or other content, you agree that the content submitted by you must not be unlawful, defamatory, misleading, abusive, obscene, infringing or fraudulent.
By submitting content, you represent that you have the right to submit it and that it does not violate the rights of another person.
Subject to applicable law and our Privacy Policy, you grant Evostan Healthcare permission to use, reproduce, display and publish such content for legitimate business, marketing and Website purposes.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Evostan Healthcare shall not be responsible for indirect, incidental, special or consequential losses arising from your use of the Website or products purchased through it, except where such limitation is prohibited by law.
Nothing in this Legal Notice is intended to exclude or restrict any consumer right or legal protection that cannot lawfully be excluded or restricted.
14. Consumer Rights
Nothing contained in this Legal Notice is intended to take away or restrict rights available to consumers under applicable Indian law.
Consumers retain their statutory rights and remedies available under applicable consumer-protection legislation. The Consumer Protection Act, 2019 provides mechanisms for consumer redressal, including through Consumer Commissions.
Our return, replacement and refund procedures are described separately in our Cancellation & Refund Policy.
15. Health and Regulatory Disclaimer
Healthcare, Ayurvedic, botanical, cosmetic, food, supplement or other regulated products may be subject to different laws, licences, standards and labelling requirements depending on their nature.
Nothing on this Website should be interpreted as an indication that a product can diagnose, treat, cure or prevent a disease unless such claim is legally permitted and appropriately supported.
Customers should rely on the product label and legally required instructions, warnings and usage information accompanying the product.
16. Privacy
Any personal information collected through the Website is handled in accordance with our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, store and protect customer information.
17. Changes to This Legal Notice
We may update, modify or amend this Legal Notice from time to time to reflect changes in our business, Website, products, applicable laws or regulatory requirements.
The updated version will be published on this page with a revised "Last Updated" date.
Your continued use of the Website after an updated Legal Notice is published constitutes your acknowledgement of the updated notice, to the extent permitted by applicable law.
18. Governing Law and Jurisdiction
This Legal Notice shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer-protection laws and the jurisdiction available to consumers under applicable law, disputes arising in connection with the Website or these terms shall be subject to the jurisdiction of the competent courts at [City, State, India].
19. Contact Us
For questions, complaints, product-related concerns or other legal notices, please contact us:
Evostan Healthcare Private Limited
35/A/2, Rampur Garden, Near Ganga Charan Hospital,
Bareilly, Uttar Pradesh – 243001, India
Email: evostanhealthcare01@gmail.com
We will endeavour to address customer complaints and grievances within the timelines prescribed under applicable law.